About Me
Hi, I’m Kurt
I’m a technical writer and developer relations professional specializing in API documentation, developer guides, and technical content strategy. With extensive experience at both established tech giants and startups, I bridge the gap between complex technologies and clear, developer-friendly documentation.
My work focuses on creating high-quality API reference materials, tutorials, and DevRel content that empower developers to build, integrate, and innovate. I’m passionate about improving developer experience through well-structured documentation and engaging technical content.
Currently based in San Jose, I’ve lived and worked in San Francisco, Orange County, Long Beach, and Seattle. I hold an MBA from Santa Clara University and a BS in Zoology from the University of Washington.
Projects
Expert Support
Roku
8x8 Projects
API/Developer Guides
8x8 // SymphonyAI(Ayasdi) // Symantec (Cloudfire) // ExactBid // Google // Aggregate Knowledge (Neustar) // NTTi3 // Oracle Corp
Technical Documents
SymphonyAI(Ayasdi) // Cisco Systems // Symantec // ExactBid // Aggregate Knowledge // NTTi3 // Oracle Corp
Santa Clara University, MBA Projects
Experience
Expert Support – The Technical Writing Company
https://expertsupport.com/Senior Technical Writer – Documentation and Process Improvement, Google Privacy Sandbox Project
March 2024 to current
- Member of the Google Privacy Sandbox team focused on creating and improving the developer documentation experience.
- Use Markdown, Cider, and Critique for efficient documentation creation, code review, and file management.
- Refine content iteratively, apply the Google Style Guide, and integrate Google Gemini AI to enhance clarity and accuracy.
- Championed and implemented a structured documentation workflow, improving collaboration, repository management, and version control.
UPS
https://developer.ups.com/catalog?loc=en_USSenior API Technical Writer & Standards Lead, Governance Team
June to October 2023
- Member of the API Governance team focused on developing OpenAPI YAML specification standards and acceptance protocol for organization-wide UPS engineering teams.
- Authoring and annotation of OpenAPI YAML specifications for internal and external developer portals.
- Enhancement and repurposing of legacy documentation.
- Mentor other technical writers and developers.
Roku (Advertising and Developer Relations)
https://advertising.roku.com/oneview-onboarding / https://developer.roku.com/overviewDeveloper Experience & Documentation Lead
May 2022 - March 2023
- Supported Roku’s OneView Ad Platform APIs and Partner Engineering Developer Relations projects.
- Managed and developed the project initiative for the proposed forthcoming API Portal to showcase ad tech data availability from the Roku platform.
- Member of the Roku Partner Engineering Developer Relations team which sought to better communicate concepts and procedures for how to integrate with the Roku platform.
- Started overhaul of the current Developer docs and website.
- Development of Brightscript educational videos and associated documentation.
Marketing Developer Documentation & Release Manager
September 2021 - May 2022
- Supported LinkedIn’s Marketing Solutions - Partner Engineering team for the LinkedIn Marketing Developer Platform API.
- Developed and edited external customer engineering documentation for the Marketing API library, role-based user access controls, infrastructure, systems, tools, and software engineering practices. The Marketing APIs enabled our customers to develop and design online posts, video ads, and other content for their services.
- Designed and organized content for new API products.
- Gathered requirements for the customer support team to serve over more than 2000 LinkedIn partners.
- Oversight and implementation of document version control (via Github) across the marketing documentation library in parallel with API version control.
- Final editor and source of truth for information displayed on our partner documentation portal.
- Development and management of the public-facing 8x8 Developer Hub.
- Created an API customer information strategy followed by enterprise stakeholders.
- Identified gaps in the user experience.
- Provided leadership to leverage the product’s strengths while boosting productivity, organization, and personal accountability among stakeholders.
Education
Santa Clara University, Leavey School of Business
Master of Business Administration - 2014 (focus on Management and Marketing)
My business knowledge and acumen were enhanced along with development of key project management, leadership, and writing skills:
- Completing challenging courses that required preparation and study to facilitate active participation.
- Leading course project cohorts with classmates from different career backgrounds and disparate global locations to meet curriculum deadlines.
- Working full-time and managing my son’s various sports teams was an excellent test of my reslience, resolve, motivation, adaptability, and fortitude.
University of Washington
Bachelor of Science in Zoology
Completion of my degree facilitated an Environmental Scientist career:
- Managing enivironmental investigations per governmental regulatory mandates.
- Collecting and analyzing environmental data for real estate due diligence transactions.
- Development, implementation, and enforcement of health and safety protocols.
A Little More About Me
In my free time, I like to learn new skills, hone my artistic interests, and exercise.
Currently enrolled and taking Coursera courses in Generative AI Learning Path, Google Project Management certification, and Google API Development.
Some of my interests and hobbies are:
- Surfing
- Swimming
- Weight training
- Hiking
- Writing screenplays
- Clay and papier mache sculpting
- Trying different techniques on the guitar and bass
- Learning to create music via Logic
- Returning to study of the cello
- Learning German and Dutch
- Reading
- Cooking